We are
Charket.ai is a leading social-media technology provider in the Salesforce ecosystem,
delivering AI-powered AppExchange apps that connect major social media platforms—including
WeChat, WeCom, WhatsApp, LINE, and SMS—directly to Salesforce CRM. Charket.ai helps
organizations transform social messaging into a core system of engagement across
marketing, sales, customer service, and customer retention.
Charket.ai's AI-powered social media solution leverages Salesforce Agentforce together
with advanced LLMs, including OpenAI and DeepSeek, to enable intelligent automation,
conversational engagement, and data-driven insights throughout the entire customer
journey.
All Charket apps are Salesforce native by design. Customer data is stored securely
within Salesforce and protected by Salesforce's authentication, access control, and
enterprise-grade security architecture. By inheriting Salesforce's compliance with
global regulations such as GDPR, PIPL, and CCPA, Charket.ai enables organizations to
execute social media strategies with confidence—without compromising security, privacy,
or regulatory compliance.
Our Products
Charket is a leading social CRM solution provider. We offer a suite of Salesforce AppExchange native apps.
